Responsibility · 01
The skill is the asset. So is the person holding it.
A cutter who can hold a bezel angle at −2 sizes took years to become that. Treating that person as interchangeable is both wrong and, less importantly, bad business.
Why this page is specific
Most published statements on labour in this trade are written so they cannot be checked. Ours are deliberately narrow so that they can be. If you audit suppliers, these are the six things to ask us for evidence of, and we will provide it.
Training, not churn
The fifty-seven facets are cut by specialists — one person on bezels, one on stars, one on lower halves. That structure produces consistency, but it only works if people stay long enough to become good. Our apprenticeship runs two years, is paid throughout, and ends with the apprentice on a graded bench rather than back where they started.
Health on the floor
Diamond polishing produces fine dust. We run extraction at the wheels, require eye protection, and keep the polishing hall separate from the sorting benches so sorters are not breathing what cutters generate. This is ordinary industrial hygiene; it is worth saying only because it is not universal.
Questions about how we operate?
We answer supplier-audit questions in writing, from a named person, usually within a working day.